Article Two Pty Ltd ABN 94 684 412 502 (AT, us, we, our) takes your privacy seriously and is committed to responsible privacy practices.

This privacy policy (Privacy Policy) describes how we collect, use, disclose, store, handle and protect your personal information.  We hope that this will help you make an informed decision about sharing personal information with us.  As well as applying to our interactions with you, this Privacy Policy also applies to all information collected through this website (https://articletwo.com/) and any other websites or platforms we may operate.

This Privacy Policy must be read together with the Terms of Use, and any other terms, conditions and policies that apply to the services we provide to you.

What is personal information?

In this Privacy Policy, the term ‘personal information’ has the meaning set out in the Privacy Act 1988 (Cth) (Privacy Act).  In general terms, ‘personal information’ is information (whether fact or opinion) about an individual who is identified or who is reasonably identifiable from that information, or that information combined with other information.

Some types of personal information are classified as ‘sensitive information’ and/or ‘health information’, and these are subject to additional protection under the Privacy Act.  Sensitive information may include information about your racial origin and health status, and health information may include information about a health-related service that you have had or will receive, including test results.

What types of personal information do we collect?

The types of personal information that we collect about you will depend on the purpose for which the personal information is collected.  This can include:

• if you are an admitted Australian lawyer (a Lawyer) seeking donations for a public interest law campaign (Campaign) that you are running – your name, your firm or practice name, your email address, phone number, firm or practice address, and proof of your eligibility to practise;
• if you are a person looking to make a donation to a Campaign (a Donor) – your name, email address, billing address and payment information (including credit card information or alternative payment method / account information, which may be processed by our payment gateway provider Stripe Connect);
• if you have requested to receive news about a Campaign, or other updates about AT – your name and email address; and
• if you are accessing or using this website – technical information and general analytics, such as web browser type and browsing preferences, internet service provider, referring/exit pages, date/time stamps, IP address, time zone and geolocation data (if applicable), some of which is collected automatically, arising from your use of our website and/or platforms, as well as information about your usage of our website and/or platforms when browsing (see: “How do we collect personal information” below);
• if you have contacted us to make a complaint, provide feedback, submit an enquiry, request a call-back – your name, mailing address, email address, phone number, and details of your complaint, enquiry or feedback;
• if you are a prospective employee or contractor – information contained in your application or résumé, or that is recorded during any interview, or obtained through any pre-employment checks, and if we decide to employ or engage you, government-issued identifiers such as tax file numbers; and
• in the case of our suppliers and distributors – your name, mailing or street address, email address, and telephone number(s).

We do not collect sensitive information.

Your personal information will also be processed in accordance with, and we suggest you familiarise yourself with, Stripe Connect’s privacy policy here.

How do we collect personal information?

We collect your personal information directly from you, including when you:

• are setting up or conducting a Campaign;
• access or use our website;
• make a donation to a Campaign;
• sign up to receive updates or marketing materials from AT and/or the Lawyers running a Campaign;
• request information or material from us;
• make inquiries about us or our services or otherwise communicate with us by email, by phone, via our website, or otherwise; and
• apply to work with us, or are engaged by us as an employee or contractor.

Where it is reasonable and practicable to do so, we will only collect personal information about you from you directly and not from third parties.  However, we may collect some personal information about you from publicly available sources and third parties in limited circumstances, such as where:

• Lawyers running a Campaign need to provide us with your name, background and/or contact details in order for us to publish that Campaign on our website;
• someone makes a donation on your behalf; or
• we need to collect the information from your referees during the recruitment process if you apply for a job with us.

Whilst we will always maintain robust privacy practices, we are not responsible for the privacy practices of third parties, including Stripe Connect as AT’s payment service provider.  You should review their relevant policies to satisfy yourself as to how they handle your personal information.

Cookies

We may also use the following technologies to collect technical information and general analytics:

• cookies, which are data files that are placed on your device and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org;
• log files, which track actions occurring on our website; and
• web beacons, tags, and pixels, which are electronic files used to record information about how you browse our website.

In addition to this, certain third parties may deliver cookies to your device for a variety of reasons.  For example, we sometimes use various web analytics tools that help us to understand how visitors engage with our website.  Any third party links or advertising on our website may also use cookies.  You may receive these cookies by clicking on the link to the third party site or advertising.

We do not control the collection or use of information by these third parties, and these third party cookies are not subject to this Privacy Policy.  You should contact these companies directly if you have any questions about their collection and/or use of information.  When linking to any other site, you should always check the relevant website’s privacy policy before providing any personal information.

Can you choose not to disclose your personal information?

You do not have to identify yourself or provide any personal information if you contact us. You can also notify us that you wish to deal with us using a pseudonym. 

However, if we cannot collect personal information about you or if you use a pseudonym, we may not be able to provide you with the information or assistance you require.  For example, we will not be able to send you information you have requested if you have not provided us with a valid email address or phone number.

How do we use your personal information?

We use your personal information for the purposes for which we collected it, including to:

• provide our products and services to our users, or to receive goods or services from third parties;
• enable the proper operation and functionality of our services;
• verify your identity and/or eligibility to use our service (for example, to verify if you are a Lawyer, or confirm your identity if you request access to the personal information we hold about you);
• consider you for a job with us;
• communicate with you, and to address any issues or complaints that we or you may have regarding our relationship;
• manage communication with you regarding Campaigns to which you have made a donation;
• for direct marketing purposes (see “Direct Marketing Communications” below);
• identify opportunities to improve our services;
• gain insights about you so that we can serve you better, understand your preferences and interests, personalise your experience and/or enhance services we provide; and
• contact you regarding any of the above, including via electronic messaging such as SMS and email, by mail, by phone or in any other lawful manner.

We may also use or disclose your personal information for our administrative, marketing (including direct marketing) purposes and for other purposes to which you have consented, or as otherwise permitted or required by law.

Technical information and general analytics is used for the purpose of gauging visitor traffic and trends, and delivering personalised content to you while you are using our website, and to improve our website and our products and services.

To whom do we disclose personal information?

We may disclose your personal information to third parties in connection with the purposes described above (see the “How do we use your personal information?” section).

This may include disclosing your personal information to the following types of third parties:

• our related companies;
• any potential third party acquirer of our operations or assets, and advisors to that third party;
• our professional advisers (such as lawyers, accountants or auditors) and insurers;
• our employees, contractors and third party service providers who assist us in performing our functions and activities e.g. payment service providers and financial institutions, cloud service providers, data storage providers, shipping companies, telecommunications providers and IT support services providers;
• Lawyers involved in relevant Campaigns;
• organisations authorised by us to conduct promotional, research or marketing activities;
• third parties to whom you have authorised us to disclose your information; and
• any other person as required or permitted by law.

If we disclose your personal information to third parties, we will use reasonable commercial efforts to ensure that such third parties only use your personal information as reasonably required for the purpose of disclosure and in a manner consistent with applicable laws, for example (where commercially practical) by including suitable privacy and confidentiality clauses in our agreement with a third party service provider to whom we disclose your personal information.

Direct marketing communications

We will only send you direct marketing communications (either through mail, SMS or email), including any news and Campaigns, promotions, or events, where you have consented for us to do so.

You may opt-out of receiving direct marketing communications at any time by contacting us or by using opt-out facilities provided in the direct marketing communications.  Where you agree to receive updates from Lawyers about a Campaign, your information will be handled by those Lawyers in accordance with their own privacy practices.  We are not responsible for how those Lawyers use your information, but we include requirements in our Terms of Use for Lawyers to comply with their own obligations under the Spam Act 2003 (Cth) and Privacy Act.

How do we store personal information?

We store personal information via electronic record keeping methods in secure databases.  We do not combine or link personal information we hold about you with other personal information about you from third party sources.

Does personal information leave Australia?

Your personal information may be transferred overseas or stored overseas for a variety of reasons, including to the United States of America.

If your personal information is sent to a recipient in a country with data protection laws which are at least substantially similar to the Privacy Act and the Australian Privacy Principles, and where there are mechanisms available to you to enforce protection of your personal information under that overseas law, we will not be liable for a breach of the Privacy Act and the Australian Privacy Principles if your personal information is mishandled in that jurisdiction.

If your personal information is transferred to a jurisdiction which does not have data protection laws as comprehensive as Australia’s, we will take commercially reasonable steps to secure a contractual commitment from the recipient to handle your information in accordance with the Privacy Act and the Australian Privacy Principles.

How do we protect your personal information?

We implement reasonable measures to protect and safeguard your personal information from misuse, loss, theft and unauthorised access, modification or disclosure.

We maintain computer and network security, for example, we use firewalls (security measures for the internet) and other security systems such as user identifiers and passwords to control access to our computer systems.

However, particularly for electronic data stores and due to the fact that the internet is inherently insecure, we cannot guarantee the security of transmission of personal information that is disclosed to us online.  Accordingly, you transmit your personal information to us online at your own risk and you are encouraged to exercise care in sending personal information via the internet.  Please notify us immediately if you know or reasonably suspect that your personal information has been subject to any data breach, breach of security or other unauthorised activity.

How long do we keep your personal information?

Generally, we will retain your personal information for the period necessary for the purposes for which your personal information was collected (as outlined in this Privacy Policy) unless a longer retention period is required by law or if it is reasonably necessary for us to comply with our legal obligations, resolve a dispute or maintain security.

How can you access and correct your personal information?

You may request access to any personal information we hold about you at any time by contacting us at hello@articletwo.com.  We will provide access to that information in accordance with the Privacy Act, subject to any exemptions that may apply.  We may charge an administration fee in limited circumstances, but we will let you know in advance if that is the case.

If you believe that personal information we hold about you is incorrect, incomplete or inaccurate, then you may request us to amend it by contacting us at hello@articletwo.com.  Where we agree that the information needs to be corrected, we will update it.  If we do not agree, you can request that we make a record of your correction request with the relevant information.

You can also ask us to notify any third parties that we provided incorrect information to about the correction. We’ll try and help where we can – if we can’t, then we’ll let you know.

Questions or complaints?

If you have any questions, concerns or complaints about our collection, use, disclosure or management of your personal information, please contact us at hello@articletwo.com.

We are committed to resolving any complaints reasonably and to ensuring that we are doing the right thing by our customers.  We will make all reasonable inquiries and your complaint will be assessed with the aim of resolving any issue in a timely and efficient manner.

If you have raised a complaint with us and you are unsatisfied with the outcome or have further concerns about the way we handle your personal information, under the Privacy Act, you may complain to the Information Commissioner at the Office of the Australian Information Commissioner, whose contact details are set out below:

Office of the Australian Information Commissioner
GPO Box 5218
Sydney NSW 2001
Phone: 1300 363 992
Online: www.oaic.gov.au
Email:   enquiries@oaic.gov.au

How to contact us

If you have a query, concern or complaint about the manner in which your personal information has been collected or handled by us or would like to request access to or correction of the personal information we hold about you, please contact us via email at hello@articletwo.com.

Changes to this Policy

We may change or update this Privacy Policy from time to time to keep up to date with legal requirements and the way we operate our business. 

An up-to-date version of this Privacy Policy is available at any time on this page.  You are responsible for reviewing this Privacy Policy periodically and informing yourself of any changes.  We suggest that you check back regularly.

If we make significant changes to our Privacy Policy, we will seek to inform you by notice on our website or by email.

Last updated: 12 December2025